Your feedback is extremely valuable for us. We are aiming at providing the best possible product experience as quickly as possible. To help us achieve this, please report any relevant issue or improvement suggestion. Remember: The more information you provide, the easier it is to timely resolve the issue.
You can reach us on the channel you prefer:
Via Confrix Ribbon in PPT
The most comfortable way for you is to click the dropdown below the CX Logo in PPT and click “Get Support” to submit feedback, suggestions and issue reports. A new E-Mail will open in your E-Mail client and the CX logfile will get attached automatically for us to see which CX features have been used and solve the potential issue easier.
To solve issues efficiently, please attach
a description of the issue,
steps to reproduce (Which actions triggered the issue?)
and any other helpful comments.
Via Email
To support@confrix.com
To solve issues efficiently, please attach
a description of the issue,
steps to reproduce (Which actions triggered the issue?),
the respective PowerPoint Log File (click here to see how to find it)
and any other helpful comments.
Via Phone
We are happy to help under +49 30 30 80 66 80 during business hours.